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Shipping and Delivery Information
We ship all orders to continental U.S.A. destinations via either Federal Express or UPS; any order not conducive to either Federal Express or UPS will ship via one of our preferred carriers. Shipments to areas outside of the continental U.S.A., including international shipments, are subject to applicable shipping guidelines and rates. Your non-continental U.S.A. and international shipping rates will be determined on a case-by-case basis and you will be responsible to pay for all applicable shipping costs, as determined by us. All orders are shipped FOB from our warehouse and freight claims for damaged or missing goods must be settled between the consignee and carrier. equipsupply.com does not ship Cash on Delivery (C.O.D.). Your shipping rates for your order placed through our Web site can be identified on the check-out page of your order. We will use reasonable efforts to ship your order within 24 hours of when it is processed.
FREE SHIPPING PROMOTION
Our Free Shipping Promotion is for all non-truck shipments of orders of $25 or more.
On occasion, an unexpected surge in demand may render us temporarily short of inventory and, as a result, require us to backorder items. If that happens to items in your order, all backordered items in your order will ship “backorder complete” and you will not incur any additional shipping charges in connection with such “backorder complete” shipment. If you prefer, we can hold your backordered items and your in-stock items and ship the entire order complete (i.e., you would not receive a “backorder complete” shipment, in addition to your in-stock inventory shipment).